Repairs

ATEX Camera Repairs

Multicare Electronics repairs ATEX-rated explosion-proof cameras and enclosures for use in hazardous area environments including oil & gas, chemical, and mining installations.

ATEX Enclosures

Inspection, gasket replacement, and pressure integrity checks on ATEX-rated housings.

Camera Module Repair

Sensor and PCB repairs on camera modules within ATEX enclosures.

Certification Compliance

Repair documentation to support compliance records for hazardous area equipment.

Hazardous Area Equipment — ATEX camera repairs require specialist handling. Please contact us before sending equipment to discuss your specific requirements.

Pelco ExSite & Explosion-Proof Camera Repairs

The Pelco ExSite range is a family of explosion-proof positioning cameras and enclosures designed for use in hazardous areas where flammable gases, vapours, or dust may be present — such as oil & gas platforms, refineries, chemical plants, and mining operations. These units are certified to strict ATEX and IECEx standards, and any repair work must preserve that certification to keep the equipment safe and legally compliant for use in explosive atmospheres.

Because of this, ExSite and other Ex-rated cameras cannot be repaired by a general electronics workshop. The repair process itself is governed by IECEx / EN 60079-19, the international standard covering the repair, overhaul, and reclamation of equipment used in explosive atmospheres.

IECEx 60079-19 Certified

Maintained continuously since 2019

Our IECEx 60079-19 Certification

To carry out repairs on ExSite and other explosion-proof cameras, Multicare Electronics undertook the rigorous assessment and certification required under IECEx 60079-19. This covers our facilities, procedures, tooling, and the competency of our engineers to repair equipment without compromising its explosion-protection integrity.

We first achieved this certification in 2019 and have maintained it continuously ever since through ongoing audits and reassessment. This means every ExSite and ATEX repair we complete is documented and carried out to the standards demanded for hazardous-area equipment, giving you full confidence in the compliance and safety of your repaired cameras.

On completion, we provide the repair documentation needed to support your own compliance and inspection records for hazardous-area equipment.

Benefits of Our Service

ISO 9001:2015 Accredited

Quality-managed repairs you can rely on.

Seasoned Technicians

Experienced, manufacturer-trained engineers.

Bespoke Workshop

Specialist jigs, tools and test procedures.

ESD Workshop

Static-safe handling of sensitive electronics.

International Reach

Tracked shipping and multi-currency support.

Out of Warranty

Chargeable Repairs for ATEX

Out of warranty or unsupported by the manufacturer? Multicare Electronics offers cost-effective chargeable repairs for ATEX equipment. As a manufacturer-authorised repair centre we source genuine parts direct from the factory and focus on component-level diagnostics and replacement rather than expensive full board swaps, saving you money while restoring your equipment to full working order. Every repair is covered by our workshop warranty and can be tracked online.

Our chargeable service includes
  • Inspection & quotation (covers technician time)
  • Component-level diagnostics
  • Genuine parts sourced direct from the factory
  • Repair warranty on completed work
  • Efficient turnaround
  • Online repair tracking

Manufacturer authorised. We only add manufacturers and equipment to our website where we are authorised by the manufacturer to carry out repairs and to source parts direct from the factory, including ATEX. Chargeable (out-of-warranty) repairs are still completed to the manufacturer's own standards using genuine parts.

365 Day Warranty
Tracked Shipping
Secure Payments
GBP / EUR / USD
ISO 9001:2015
WEEE Compliant
Detailed electronic diagnostics in the Multicare workshop

Why choose Multicare

Let us take care of you.

Manufacturer-authorised processes, experienced engineers and practical support throughout the repair journey.

Confidence in the repairWarranty-backed work, original parts where available and online tracking.
A flexible serviceWarranty and chargeable repairs for end users and commercial partners.
Quality and responsibilityISO 9001, IECEx 60079 capability and WEEE-compliant processes.
Spare Parts

Spare Parts

We stock a range of genuine spare parts available to buy directly from the Multicare shop. If the part you need isn't listed, please get in touch — we can often source or supply parts that aren't shown online.

Why buy from Multicare
  • Genuine, original spares
  • Sourcing for unlisted parts
  • Tracked shipping
  • Expert technical support