Our history

Engineering experience, built over time.

From our first manufacturer authorisations to specialist CCTV, hazardous-area certification and the BeoWorld community, Multicare has continued to broaden the ways it supports customers and manufacturers.

1999
Multicare opened
25+
Years of service
2024
BeoWorld joined Multicare

Milestones

The Multicare timeline

Key authorisations, service developments, certifications and community milestones.

  1. BeoWorld joins Multicare

    Multicare acquired BeoWorld, the independent Bang & Olufsen fan community and forum.

  2. IECEx 60079-19 certification

    Certification achieved, including IEC 60079-1 and IEC 60079-31 capabilities.

    Supporting local charities

    Donations supported Leeds North & West Foodbank and Bradford Nightstop.

  3. AKG authorisation

    Authorised repair support added for AKG by Harman.

    Roadie authorisation

    Authorised repair support added for Roadie by Band Industries.

    Charitable support

    Donations supported Cancer Research UK and Alzheimer's Society.

  4. ISO 9001 achieved

    Multicare achieved ISO 9001 quality management certification.

    Groupe SEB appliance programme

    Authorised repair capability expanded across Groupe SEB, Tefal, Krups and Rowenta.

    Community fundraising

    Support included Cats Protection and the Macmillan coffee morning.

  5. Macmillan coffee morning

    The Multicare team continued its support for Macmillan Cancer Support.

  6. Presenting at IFSEC

    Multicare presented its specialist security electronics capabilities at IFSEC.

  7. CCTV technical support

    A further CCTV technical support contract was awarded to Multicare.

  8. ADPRO, Heitel and ASIM

    Authorised repair capability expanded across specialist CCTV and security products.

    eneo authorisation

    Multicare became authorised to repair eneo security equipment.

    Technical support contract

    A dedicated CCTV technical support contract was awarded.

  9. International service capability

    A service centre in India opened, extending Multicare's international support network.

  10. DigitalSENTRY by Pelco

    Authorised support expanded to the Pelco DigitalSENTRY platform.

  11. Pelco Endura

    Multicare became authorised to support the Pelco Endura platform.

    Pelco ExSite

    Authorised capability expanded to Pelco ExSite equipment.

  12. Harman/Kardon

    Multicare became authorised to repair Harman/Kardon products.

    JBL

    Authorised repair capability expanded to JBL products.

    Apprentice scheme

    Multicare started its engineering apprentice scheme.

  13. Pelco

    Multicare became authorised to repair Pelco security equipment.

    Sanyo CCTV

    Authorised repair support added for Sanyo CCTV equipment.

  14. Panasonic CCTV

    Multicare became authorised to repair Panasonic CCTV products.

  15. Multicare opens its doors

    Multicare Electronics began providing independent electronic repair services.

    Panasonic Consumer

    The company became authorised to repair Panasonic consumer products.

The next chapter

Still extending the life of electronics.

Our capabilities continue to develop around practical repair, production support and long-term manufacturer partnerships.

Detailed electronic diagnostics in the Multicare workshop

Why choose Multicare

Let us take care of you.

Manufacturer-authorised processes, experienced engineers and practical support throughout the repair journey.

Confidence in the repairWarranty-backed work, original parts where available and online tracking.
A flexible serviceWarranty and chargeable repairs for end users and commercial partners.
Quality and responsibilityISO 9001, IECEx 60079 capability and WEEE-compliant processes.
Spare Parts

Spare Parts

We stock a range of genuine spare parts available to buy directly from the Multicare shop. If the part you need isn't listed, please get in touch — we can often source or supply parts that aren't shown online.

Why buy from Multicare
  • Genuine, original spares
  • Sourcing for unlisted parts
  • Tracked shipping
  • Expert technical support