Services

International Shipping

We accept repair jobs from customers worldwide and return equipment safely to any destination — with full customs documentation and tracking.

Worldwide Shipping

We ship repaired equipment to customers in Europe, North America, the Middle East, Asia-Pacific, and beyond. We use trusted carriers with full tracking and insurance options.

  • Worldwide delivery available
  • DHL, FedEx and specialist freight
  • Full tracking on all shipments
  • Shipment insurance available
Customs Documentation

We prepare all required export documentation including commercial invoices, packing lists, certificates of origin, and repair declarations to facilitate smooth customs clearance.

  • Commercial invoices and packing lists
  • Repair/return declarations (no duty on returns)
  • Commodity codes and HS tariff headings
  • IPR (Inward Processing Relief) eligible
Secure Packaging

Fragile electronics require specialist packing for international transit. We pack all items to withstand the rigours of international shipping — with anti-static protection for sensitive components.

  • Specialist electronics packaging
  • Anti-static and foam-lined transit boxes
  • Fragile labelling and handling instructions
Multi-Currency Invoicing

We invoice in GBP, USD, and EUR. Payment is accepted by bank transfer, credit card, and PayPal. Proforma invoices are available on request before repair begins.

  • GBP, USD, EUR invoicing
  • Bank transfer, card, PayPal
  • Proforma invoices on request

Sending a repair from overseas?

Contact us first so we can advise on customs marking, carrier choice, and documentation.

+44 (0)161 764 3939 Email Us
Detailed electronic diagnostics in the Multicare workshop

Why choose Multicare

Let us take care of you.

Manufacturer-authorised processes, experienced engineers and practical support throughout the repair journey.

Confidence in the repairWarranty-backed work, original parts where available and online tracking.
A flexible serviceWarranty and chargeable repairs for end users and commercial partners.
Quality and responsibilityISO 9001, IECEx 60079 capability and WEEE-compliant processes.
Spare Parts

Spare Parts

We stock a range of genuine spare parts available to buy directly from the Multicare shop. If the part you need isn't listed, please get in touch — we can often source or supply parts that aren't shown online.

Why buy from Multicare
  • Genuine, original spares
  • Sourcing for unlisted parts
  • Tracked shipping
  • Expert technical support